Frequently Asked Questions
Everything you need to know about your Liberty Puzzles fashion experience.
What is the standard shipping timeframe for my order?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number via email as soon as your package departs our warehouse.
How do I determine the best fit for my size?
We provide a comprehensive size guide on each product page. Our garments are designed with a modern tailored fit; if you prefer a more relaxed silhouette, we recommend sizing up.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund are subject to a small shipping and restocking fee.
Are your materials sustainably sourced?
Yes, Liberty Puzzles is committed to ethical fashion. We use organic cotton, recycled polyester, and low-impact dyes to ensure our environmental footprint remains as small as possible.
How should I care for my Liberty Puzzles apparel?
To maintain the quality of the fabric, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying to prevent shrinkage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay.